the various government departments like Treasuries Department, Teachers Training Schools, Elementary Education Department, Women's Self-Help Group Project, Poompuhar Shipping Corporation, Highways Department,

ACCEL continues to be Bharti's chosen IT infrastructure partner. Recently, ACCEL bagged an order from Bharti Telesoft International Ltd for providing SunFire v440 servers for it Delhi and Chennai offices, along with Sun Gold Spectrum support.

Alcatel Development India Pvt Ltd, Delhi has entrusted ACCEL with a prestigious orders for ITInfrastructure with SunFire servers. These Sun servers will be used for developing and testing its Mobile Switching Centre (MSC) software at the Alcatel Labs in Noida near Delhi.

The server cluster is connected to a common SUN 6130 Storage. A tape Library is also suggested for storage of data. Accel is also providing the customer with Sun Spectrum Gold support.

Accel Frontline Ltd. forms Strategic Alliance with SkyBridge Global,Inc. a leading consulting services company in the US specializing in ERP business solutions in PeopleSoft, Oracle and JD Edwards.

Accel now enters the league of the Top 10 Best IT Employers. The DQ IDC Best Indian IT Employer survey 2004 ranks Accel at No.10. Of the Top 20 companies, Accel made the most impressive gain, up 10 points from last year, by leapfrogging from Rank 20 to the current Rank 10. Accel also ranks five in the Best 5 Small Companies list and four as Preferred Employer. The other parameter where Accel scored was in Employee Satisfaction.

Sun Microsystems, Net iTech Asia Pacific Pte. Ltd and Accel today announced a joint initiative to offer low-cost computing solutions targeted at the burgeoning small and medium enterprises in the country. The Sun/NITIX offering marketed by Accel provides short and long term return on IT investments for this segment. By simplifying IT infrastructure and management, customers can save from the need to buy components from different vendors, major systems integration costs and the need to buy and co-ordinate upgrades and updates of the different software's.

The simple Web-based management interface of Nitix ensures cost savings by reducing the need of highly trained IT staff to manage the IT infrastructure. Nitix also provides capabilities to completely remote manage the IT infrastructure solution. Thus, Nitix on the Sun systems provides an unbeatable value proposition to customers - Sun's industry-leading hardware platform with an extremely user-friendly & feature- rich Linux-based operating system at an affordable price.

Accel has been working closely with Sun in helping customers reduce total cost of ownership and the strong mind share among clients will help this new initiative gain rapid acceptance in the market place.

The Chennai-based Accel , one of the leading providers of total IT solutions, has been appointed by Sun Microsystems as its premier Linux System provider to roll out its Linux initiative for India.

Rajesh Rege, Director-Sales, Sun Microsystems said, "Sun is delivering on its low-cost computing strategy, providing the best of enterprise value, while ensuring customers have access to worldwide services and support; the reliability, availability and serviceability of sophisticated enterprise-class solutions; and the security and peace of mind of mission-critical technologies."

SV Sriram, President & COO, Accel said, "This partnership between Accel, Sun Microsystems and Net iTech Asia Pacific to take the Sun/NITIX solution to market in India is significant, especially considering the trends in the marketplace. We will work towards providing all the required support to ensure that customers get truly unbeatable value with this scalable and revolutionary IT infrastructure solution."

"Sun's commitment to low-cost computing, and decision to support both Solaris and Linux on x86 demonstrates to Sun/NITIX solution and our joint customers an unquestionable commitment to high-quality, affordable solutions. Our software on Solaris x86 offers customers real performance advantages for a lower cost and the same Solaris reliability and peace of mind," added Mohan Menon, CEO, Net iTech Asia Pacific Pte. Ltd.

With over 10,000 installations in the North American region, the Nitix operating system has unique capabilities in auto installation, auto recovery & self-maintenance. These features make it extremely easy for companies with little or no IT infrastructure or IT support to manage. Other intrinsic features include auto backup, an auto configuring router, integrated firewall and Virtual Private Network (VPN), redundant Internet connectivity & a unique disaster recovery system. The Nitix Server Operating System works seamlessly on multiple platforms including Windows, Mac & other Linux based desktops.

Sun is one of the industry leaders in providing technology to assist customers in reducing cost and complexity. This technology includes Java Enterprise System and N1 Grid (formerly referred to as just N1). Java Enterprise System and N1 Grid - along with a number of other capabilities, such as binary compatibility, scalability, and strong ISV support for Sun platforms - provide investment protection for customers.

ACCEL is setting up two Linux Competency centers to be situated in Chennai and Delhi and is in the process of creating a global Linux professional team.

The state-of-the-art Linux Competency Centers will enable ISVs to simulate client environments and critically analyze the solution offered, in terms of ease and performance prior to buying the product.

The competency centers will offer Proof-of-Concept and development environment, hands-on demos, product benchmarking, Linux and open-source consultancy and implementation services, beta testing, Linux and open-source software support services.

Each Linux Competency Center will be equipped with Sun's x86 range servers. These servers will have the various applications, like Sendmail, Qmail, Samba, Oracle, MySQL, Apache, Squid and others running in a clustered environment, so that a company may test and analyze the technology before investing in the same.

ACCEL plans to be ahead in capturing the wave of Linux adoption in the country. The prime focus of this initiative is to help customers reduce their Total Cost of Ownership. By doing so ACCEL will not only win mind-share within its existing customers but also be able to rapidly increase its market share through new customers acquisition. ACCEL is targeting a revenue of Rs 40 crore from its Linux line of business.

BFSI and Government are the two biggest verticals for Linux while File & Print, Messaging and Database are the biggest application usage on Linux. ACCEL would use its Call center facilities to provide Linux help desk support. Training services can be provided easily using our existing Training infrastructure, which is already offering Linux training.

ACCEL Systems & Services Ltd, a leading provider of total IT solutions, has won a prestigious order from Chennai-based United India Insurance Co Ltd (UIIC) to provide Sun Microsystems' Office Suite (StarOffice 7.0). The order is for 10,000 RTU licenses of StarOffice. As part of the UIIC deployment, ACCEL , a Sun iForce partner in India, will provide systems integration services, 24x7 support at its 24 regional offices throughout India and offer software upgrades & updates for four years.

"We selected Sun's StarOffice 7 software because it matches our technical specifications and it is very competitively priced. With Sun's StarOffice software, we are able to leverage our existing hardware and operating systems investments while deploying consistent, interoperable and familiar office productivity software across the company," stated S.M. John Victor, Assistant General Manager, Information Technology, UIIC Limited.

"ACCEL is proud to have won this prestigious order from United India Insurance Company for Sun's StarOffice 7.0. We firmly believe that a pent-up demand exists among consumers for a quality, low-cost, multi-platform office productivity suite such as StarOffice software. StarOffice delivers excellent value to the large corporates and SMEs seeking an alternative to more expensive proprietary office productivity suites. We intend to fully leverage this opportunity by creating the necessary infrastructure to support StarOffice telephonically and through mail," said S.V. Sriram, President and COO, ACCEL Systems & Services Ltd.

The UIIC joins the growing number of major global companies in India such as Onesource, National Fertilizers, Apnaloan.com, to name a few, who are choosing StarOffice software as their office productivity platform.

"The reality is that customers are looking for a better business proposition to do more with less. UIIC can now focus on its business and core competencies -- not on restrictive licensing models and escalating desktop costs -- through the savings gained by choosing StarOffice software," said Jonathan Schwartz, Executive Vice President, Software, Sun Microsystems, Inc. "Sun's growing desktop market share in India and the recent government agreements in China and the United Kingdom, demonstrate how the Java Desktop System and the Java Enterprise System are revolutionizing the software industry worldwide."

StarOffice 7.0 Office Suite is an affordable, easy-to-use office productivity suite on Linux and the Solaris OS, and a leading alternative office suite on Windows. It offers word processing, spreadsheet, presentation, drawing, and database capabilities. The StarOffice 7.0 software adds functionality to enable export to PDF, and to the Macromedia Flash format, among other things.

Chennai-based ACCEL Systems and Services Limited today announced a joint venture with Frontline Technologies Corporation Ltd ("Frontline") - a leading IT services organization listed in Singapore Exchange Main Board. Frontline has operations in five countries and ten cities, namely, Singapore, Malaysia, Thailand, Philippines and China.

As part of the agreement signed in Singapore yesterday, Frontline will invest US $ 7.6 million. Out of this, US $ 4.4 million will be injected into ACCEL to expand its IT and Business Process Outsourcing businesses and to increase its working capital. The remaining US $ 3.2 million will be used to purchase shares from the prior investors and for the retirement of some loans.

This Joint Venture will leverage the pool of technical talents to expand ACCEL 's IT Outsourcing and Software Development opportunities to countries in the Asia Pacific. ACCEL will also harness the award-winning e-Government solutions and IT Security solutions from Frontline for customers in India.

Accel was founded in 1991 by N R Panicker and later became ACCEL Systems and Services Ltd after the company acquired the Systems and Engineering Services business of Fujitsu . The company received its first round of funding from ICICI Venture in 1999 and second round of funding in 2000 from Intel Capital. Over the past few years ACCEL has emerged as a leading Systems Integrator and Software Solution Provider. It operates through more than 40 offices and 100 service locations in India.

Commenting on the Joint Venture, Mr. N R Panicker, Chairman of ACCEL said, "As part of our consolidation exercise ACCEL has recently restructured its business into 4 strategic business units focusing on IT Infrastructure, Enterprise Software, IT Outsourcing and BPO Services. The alliance with Frontline will help ACCEL to sharpen its technology skills in critical areas such as information security, business continuity services and outsourcing as we move up in the value chain. The financial investment from Frontline is particularly timely as Accel is poised for expansion aimed at accelerated growth in the next three years to become a leader in IT services in the Indian market."

Sharing Frontline's strategy for India, Mr. Steve Ting, Chairman, Frontline Technologies Corporation said, "This partnership will provide Frontline with presence in the booming Indian market. Together with ACCEL 's strong management team and vast pool of talented people, intellectual properties and blue chip customer base, Frontline is in an excellent position to win huge outsourcing and enterprise software projects in Asia. This investment will increase our profitability and shareholders value".

Frontline Technologies Corporation Ltd is a leading IT service provider of end-to-end services that include consulting, infrastructure design and implementation, application development, system integration, security solutions, outsourcing and as well as education services.

Since establishment in 1993, we have built up a strong and diversified base of customers in the transportation and logistics, telecommunications, financial services, education, manufacturing, healthcare and public sectors. Our strategic partnerships with leading IT companies such as Sun Microsystems, Oracle, BEA Systems, Veritas, Hitachi, Microsoft, etc provides customers with the optimal combination of solutions and services to meet their performance and cost requirements.

Listed on the main board of the Singapore Exchange, we are headquartered in Singapore and have operations across Asia - China, India, Malaysia, Philippines, Singapore and Thailand - to better service multinational businesses.

The Enterprise Software Solutions Division of Accel Systems & Services Limited has been successfully assessed at CMM Level 3 on 27th December 2003. This Division, engaged in Software Development Projects and JD Edwards ERP Implementation, has shown a high degree of maturity in following CMM Level 3 practices.

"Through this assessment, Accel has shown their commitment to deliver high quality products & services to their clients, which will be on par with International Quality Standards. Process improvement is an ongoing activity in Accel and we are aiming to achieve higher levels of maturity for people and processes" said Mr. R. S. Prasad Rao, Director, Accel.

The assessment has been carried out by Dr. S. Ravichandran, SEI Authorized Lead Assessor for CMM, Trimentus Technologies, Chennai.

"Accel - ESS Division has shown tremendous commitment to process definition, improvement and implementation for all its activities, which is one of the main contributing factors for the growth of the organization. It was evident form the fact that we could observe strengths in high maturity practices too while doing assessment for CMM Level 3. This will be a strong foundation for this organization to meet its future goals," said Dr. S. Ravichandran, who is also Lead Assessor for CMMI and People CMM and a Lead Instructor for CMMI Official Intro Course.

The services division of ACCEL Systems & Services Ltd, providers of total IT solutions, has received the ISO 9001:2000 certificate from DNV, The Netherlands. This achievement illustrates ACCEL 's commitment to the ongoing process of maintaining a world-class quality management system. The ISO 9001: 2000 certificate is valid for ACCEL 's post-sales hardware installation and software configuration, post-sales warranty support of computers, peripherals and networking products, annual maintenance contract and facility management services of IT infrastructure including total outsourcing.

"We are proud to be one of the few companies in India to have our services ISO 9001: 2000 certified. The ISO 9001:2000 certification is an endorsement of our strong process culture. Our continued focus on quality is in line with the requirement of every customer and our enhanced quality standards will enable us execute our projects faster, better and in a more cost-effective manner. It gives our customers and prospects the confidence that we provide services and products at the quality level they expect," said SV Sriram, President and COO, ACCEL Systems & Services Ltd.

ACCEL has already received the ISO 9001:2000 certification for its manufacturing and software processes.

ISO 9001 is a set of international quality system standards that is used to assess a company's ability to meet customer and applicable regulatory requirements and thereby address customer satisfaction. It is now the only standard in the ISO 9000 family against which third-party certification can be carried. ACCEL 's certification is valid until 2006.

ACCEL, a leading provider of IT solutions, has singed a Memorandum of Understanding (MoU) with Bangalore based Canbank Computer Services Limited (CCSL), a company specializing in providing cutting edge solutions for the banking and financial services industry to jointly promote software and systems solutions for the banking industry. In what could be termed as a synergic tie up, the Banking Systems Division of ACCEL and CCSL will now work together to capture project opportunities in the rapidly growing banking software sector of the country. With this move, ACCEL , which has recently formed the banking systems division after the acquisition of TVS Bank Systems, will further consolidate its position in the banking solutions space. CCSL will in turn benefit from ACCEL 's Integrated banking solutions product and its recognized capabilities in the System Integration space.

"ACCEL is enthused to align with Canbank Computer Services Ltd and we are confident that together we will make a formidable combine in the banking solutions space. ACCEL 's indigenously developed Integrated Banking Solution takes advantage of the already existing software and IT infrastructure of a bank, bringing in features such as Branch Automation, Anywhere Banking, Cash Management, NPA Management and Business Intelligence. The features of ACCEL 's Integrated Banking Solution will complement the CCSL banking software product suite," said Mr. N. R. Panicker, Chairman and CEO of ACCEL Systems and Services Ltd.

CCSL product portfolio comprises of Integrated Housing Finance, Comprehensive Credit Appraisal System, FOREX Management Software and Service Branch Software.

"We are happy to tie-up with ACCEL as their products and their national network of support centers will truly complement our capability dynamics. Post tie-up the CCSL, ACCEL combine will be uniquely positioned to offer end-to-end banking solutions," said Mr. T.R. Ekanathan, Managing Director, Canbank Computer Services Ltd.

"ACCEL products are well-suited to bridge the gap between what is needed and what is available in the current IT infrastructure of the bank. It helps banks to optimize their current IT deployment and reduces cost of ownership. We will complement the CCSL products suite, which is extremely functional in a distributed branch environment. Further, ACCEL 's experience in implementing manpower intensive projects can also be leveraged by CCSL", said Mr. K.K.G. Pillai, President and CEO of Banking Systems Division, ACCEL Systems and Services Ltd.

ACCEL Frontline Systems & Services Ltd, a leading provider of total IT solutions, announced its foray into the IT-related Hi-Tech consumer segment, by tying up with WorldSpace, the international pioneer of direct satellite delivery of digital audio radio services, as its support partner in India. ACCEL Frontline has signed the agreement with Norson Electronics, a WorldSpace distributor in India, to provide installation, warranty and post warranty support to WorldSpace digital audio receivers. This partnership further reinforces ACCEL Frontline's position in the Warranty Outsourcing BPO space.

"We are proud to be associated with WorldSpace as its first and only support partner in India. This partnership endorses our position as a major player in the Warranty Outsourcing BPO segment. We intend to leverage our expertise and wide network to further consolidate ourselves in the BPO industry, while forging ahead in the high potential IT related hi tech consumer segment," said Mr SV Sriram, President and COO, ACCEL Frontline Systems and Services Ltd.

ACCEL Frontline will provide services support across nine locations, namely, Delhi, Mumbai, Kolkata, Chennai, Bangalore, Hyderabad, Ahmedabad, Pune and Goa. "We plan to extend our services support to include Kochi, Trivandrum, Madurai, Coimbatore, Trichy and Pondicherry in the next couple of months. WorldSpace would benefit from ACCEL Frontline's three-pronged offering - support at multi locations, onsite installation support and repair of digital audio receivers," said Mr R Ganesh, Head - TRS, ACCEL Frontline Systems & Services Ltd.

"We have chosen ACCEL Frontline as our support partner to capitalize on its technical expertise and the widespread reach it has across India with its 28 service centers. The WorldSpace service caters to a demanding audience and we believe ACCEL Frontline has the expertise to efficiently address any service issues that may arise," said Bharat Chari, Head - Consumer Audio Business, WorldSpace India.

Accel Frontline Systems & Services Ltd, a leading provider of total IT solutions, announced that its recent foray into BPO has met with success and the company is now appointed as Authorized Service Provider for two leading international IT companies - MSI, a Taiwan based manufacturer of graphic cards and mother boards and BenQ India, an industry leader in digital life devices, spanning display, storage, imaging, wireless and broadband areas.

According to the agreement with MSI, Accel Frontline will undertake the replacement or repair of its graphic cards, motherboards and optical drives.

"We are immensely pleased to be appointed as the Authorized Service Provider for MSI. This tie-up reinforces Accel Frontline as a preferred BPO provider having 28 Test and Repair Services (TRS) Centers across the country. While currently Accel Frontline's Chennai center will undertake the repair and replacement of products, we plan to extend the service to more of our branches after gauging customer demand," said Mr SV Sriram, President and COO, Accel Frontline Systems & Services Ltd.

"The tie-up will reduce the replacement turnaround time to 7-10 days, because repairs or replacement will be done locally. MSI distributors have been instructed to send products for replacement or repair to Accel Frontline's TRS center and we will revert to the distributor within four days after which the distributor will inform the reseller to replace the product," said Mr. R Ganesh, Head - TRS, Accel Frontline Systems & Services.

Meanwhile, BenQ India has also appointed Accel Frontline as one of its three Authorized Service Providers in India. Accel Frontline will provide service support for BenQ DVD- Writers, DVD-Drives, CD-Drives, CD-Writers, Combo Drives, Scanners and Digicams.
"We have appointed Accel Frontline to capitalize on its expertise in the IT market, confidence levels among resellers and the wide-spread reach it has across India with its 28 service centers," said Mr Ashish Bakshi, Country Head, BenQ India.

Accel Frontline will empower BenQ India to offer support services across 50 locations in over 30 cities.

Accel Frontline Systems & Services Ltd, a leading provider of total IT solutions, will implement the J.D. Edwards ERP suite for O/E/N India Ltd, a reputed electronics components manufacturer in Kerala. O/E/N India has opted for a company-wide ERP application and after evaluating various packages including a custom development option, has chosen the J.D. Edwards ERP suite with turnkey implementation by Accel Frontline.

All functions covering Manufacturing, Distribution & Logistics, Finance and HR will be implemented, wherein Accel Frontline will be providing its indigenously developed HR and Payroll solution. The project is estimated to be complete in 10 calendar months.

"Being the country's most experienced Systems Integrator and a partner of J.D. Edwards in India, Accel Frontline is best suited to implement this project as we can effectively address all components of the project right from Business Consultancy, Application Software, Systems Software, Servers, Networking and Maintenance, through a single window. The J.D. Edwards ERP suite complements our integration expertise and enables us to deliver world class solutions at lower TCO's for our customers," said Mr. S.V.Sriram, President and COO, Accel Frontline Systems & Services Ltd.

"Our first need was to upgrade our existing legacy systems so that the growing work-loads and technical compatibilities could be handled. As a paradigm change would be involved, it was the opportune moment to implement an ERP system that would bring in global best practices along with timely updations. We chose the JDEdwards ERP suite through Accel Frontline as together they offered a turnkey ERP solution that best addressed the SME segment both in terms of product fitment and single-window implementation support," said Mrs. Pamela Anna Mathew, Managing Director, O/E/N India Ltd.

"One of the attributes that differentiates us in the marketplace is the strength of our customer relationships, and we're delighted that O/E/N India Ltd.- which has such a high reputation in its industry - is choosing to expand its capabilities with us," added Tariq Farooqui, Country Manager, JD Edwards India.

J.D. Edwards is a leader in the SME ERP segment globally and has an ideal fitment for companies like OEN India Ltd. Its 25 plus years of product maturity brings in world-class business practices and rich functionalities. The 100 % object oriented component based technology allows for easy implementation and customization.

Accel Frontline Systems and Services Ltd, a leading provider of total IT solutions, has bagged yet another order from Life Insurance Corporation of India, worth approximately Rs 20 crore, for supply of servers, desktops and notebooks. The order spans LIC's East and West Zone, including its Central Office. This order is in furtherance to LIC's migration from SCO Unix to Linux platform, a Rs 30 crore project that was entrusted to Accel Frontline in the year 2002 -2003 for the same zones.

"Accel Frontline is all about empowering our customers to work smarter using world-class technologies and solutions that help them succeed. Our mandate on LIC was very clear. The brief was to deliver IT solutions that will bring the company closer to its customers," said Mr SV Sriram, President & COO, Accel Frontline Systems & Services Ltd.

Accel Frontline has been retained as LIC's most preferred vendor, reinforcing the decades old relationship the two organizations share. Last year, LIC had awarded Accel Frontline with a prestigious order for supply of servers, desktops, peripherals and notebook towards the implementation, setup and migration from SCO Unix to Linux. Accel Frontline successfully completed the project on schedule.

"These prestigious orders from Life Insurance Corporation of India, spanning its East and West Zone, are an endorsement of our commitment as a total IT solutions provider. The fact that LIC keeps entrusting us with their orders reinforces the trust our customers place in us and their satisfaction with our business processes," said Mr. Sriram.

Accel Frontline Systems and Services Ltd, a leading provider of total IT solutions, has successfully completed the implementation of the mission critical Message Exchange Server at the Directorate of Central Excise & Customs, spread across 23 locations in the country. This project was awarded to Accel Frontline amidst stiff competition from Wipro and CMC. The order value is Rs 4.75 crore.

The Message Exchange Server (MES) is being utilized for secure exchange of information with external agencies such as Banks, Custodians (AAI, Ports, etc) for online processing of Customs Declarations and handling of messages across all 23 locations in the country. The complex project involves implementation of Sun Servers in cluster mode to ensure high availability environment and Nortel firewalls for protecting all locations from unauthorized access.

"This prestigious order from the Directorate of Central Excise & Customs for the implementation of the MES covering 23 locations across the country is an endorsement of our commitment as a total IT solutions provider. The successful completion of the MES implementation within the given period proves Accel Frontline's capability to efficiently execute end-to-end projects and manage mission critical applications," said Mr. S.V. Sriram, President & COO, Accel Frontline Systems & Services Ltd.

Accel Frontline has also signed a two-year AMC and Facility Management contract with Central Excise & Customs and has deputed 13 site engineers across 11 locations.

"Central Excise & Customs is extremely happy with our services and is confident in our ability to execute projects efficiently, in a more cost effective manner and within a relatively short period of time. They firmly believe that Accel Frontline provides services and products at the quality level they expect," said Mr. T.O. Asokan, Head - Hardware and Facility Management Services, Accel Frontline Systems & Services Ltd.

As part of its strategy to emerge as a strong IT service player, Accel Frontline Systems & Services Ltd, a leading provider of total IT solutions, makes a foray into Warranty Support/Business Process Outsourcing to service international clients. Under this service, Accel Frontline will offer warranty help desk, mail and web support, repair depot services, logistics support and inventory management. Started with an initial investment of Rs. 5 crore this division currently employs 135 people and provides support at multi locations spanning the entire country.

Explaining the rationale behind the new initiatives, Mr. NR Panicker, Chairman & CEO, Accel Frontline said, "Over the years Accel Frontline has gained tremendous experience in the hardware services business and has been providing these services to MNCs like Intel, Epson, Seagate etc. We have set up the necessary infrastructure and now wish to leverage our expertise in this segment by extending our services to companies to fulfill their warranty obligations."

Accel Frontline is a leading IT player in India with over 11 years of experience in IT hardware repair services. Good infrastructure facilities, wide reach, technical strength and experience makes Accel Frontline the most preferred hardware support services vendor for manufacturers and OEMs. With a presence in 29 cities in India, Accel Frontline provides a comprehensive one stop solution for those who are looking for a five fold advantage - Good Infrastructure, Wide Reach, Technical Capability, Logistics and Inventory management, Experience and Adaptability.

2002-03 was a year of consolidation for Accel Frontline. In order to bring more focus to its diversified business Accel Frontline has created five Strategic Business Units - Warranty Outsource Services/BPO, Integrated Technology Service (ITS), Enterprise Software Solutions (ESS), Global Software Services and IT Infrastructure Solutions (IIS). Though all these divisions will run with separate revenue targets, synergy in their operations will provide Accel Frontline with necessary bandwidth to emerge as turnkey solution partner.

This structuring also lays a strong foundation for significant scale up which Accel Frontline aims in the future. The current financial year will witness Accel Frontline introducing many productized services/solutions in the marketplace. Sharing annual objectives, Mr. Panicker, said, "This year, Accel Frontline will focus on strengthening its position as a software and services company. We aim to emerge as one among the top five service companies in India."

Service has always been an integral part of Accel Frontline's business. Accel Frontline has now restructured its service division to allow it to bid for large turnkey projects and has productized its services under the SureServe brand to cater to the various service requirements of our customers. Service will continue to be the major focus for Accel Frontline and it plans to grow its service business to 40 % of its turn over (from the current 24 percent) in FY 2004. The Integrated Technology Services portfolio includes Availability Services, Technical Help Desks, Facility Management, Managed Services, Web Hosting Services and Systems Consulting.

As a true system integrator and enterprise solution provider Accel Frontline has expertise to provide domain focused enterprise software solutions for various industry segments. The enterprise software solution division provides J.D.Edwards enterprise solutions, application development services and Accel software products.

In-house developed packaged solutions like HealthSpace, University Management System, Accel EMS (SME ERP), Dealer Management Solution etc., are offered with total life-cycle support.

Accel Frontline's software division will aggressively target the domestic enterprise software market. The division will primarily focus on four verticals - Healthcare, Education, Banking and Finance and ERP implementation in the SME segment.

This division handles the international operations with offices in UAE, Malaysia, Singapore and Saudi Arabia.

This division aims at providing OEM's with multi location support in India for warranty help desk, mail and web support, repair depot services, logistics support and inventory management - all under one umbrella.

Accel Frontline's infrastructure solutions division addresses the IT infrastructure requirements of our clients with special focus on enterprise servers, networking, storage, information security solutions and packaged software.

Announcing another important development, Mr. Panicker informed, "Mr. SV Sriram has assumed a bigger role as President & COO of Accel Frontline." He was previously Executive Vice President of the company. He will report directly to Mr. Panicker.

Commenting on the new responsibility Mr. SV Sriram said, "Since joining Accel Frontline, I have been reviewing quite a few growth options. I personally feel, that our attempt to bring focus in our operations will unlock value and the ramp up will be smooth. As part of my new responsibility I will ensure that all our divisions meet their respective positioning in the market to create a sustainable revenue model."

Accel Systems & Services Ltd, a leading provider of total IT solutions, has bagged an order from Indian Airlines (IA) to provide complete facility management solutions at various airports and booking offices that fall under the state-run carrier's entire north region.

Accel has signed a two-year contract with IA, which entails deploying 53 engineers round-the-clock at ten airports and around fourteen IA offices in the north region.

"This prestigious facility management order from Indian Airlines, spanning its entire north region, is an endorsement of our commitment as a total IT solutions provider. The fact that IA has entrusted us with this large order for a period of two years reinforces the trust our customers place in us and their satisfaction with our business processes," said Mr. S.V. Sriram, President & COO, Accel Systems & Services Ltd.

Accel would provide Indian Airlines with Telecommunication support, Hardware support, Software support, Network support and Operations support. It would also provide a spectrum of services through its network management, vendor management and asset management services for the state-owned carrier.

"We have been supporting Indian Airlines in Delhi since last year. Indian Airlines is extremely happy with our services and is confident in our ability to execute projects efficiently, in a more cost effective manner and within a relatively short period of time. They firmly believe that Accel provides services and products at the quality level they expect," said Mr. T.O. Asokan, Head - Hardware and Facility Management Services, Accel Systems & Services Ltd.

Accel Systems & Services Ltd, providers of total IT solutions, has received an upgrade to ISO 9001:2000, the latest quality certification from DNV, The Netherlands, for its manufacturing processes. The ISO 9001:2000 standard is designed to replace the ISO 9001, ISO 9002 and ISO 9003 quality management standards established in 1994.

This achievement illustrates Accel 's commitment to the ongoing process of maintaining a world-class quality management system. From customer specification review through design, development, and manufacturing, Accel is dedicated to continuous quality improvement programs with a goal of exceeding customer requirements and expectations.

"The ISO 9001:2000 certification is an endorsement of our strong process culture. Our continued focus on quality is in line with the requirement of every customer and our enhanced quality standards will enable us execute our projects faster, better and in a more cost-effective manner. It gives our customers and prospects the confidence that we provide services and products at the quality level they expect," said SV Sriram, Executive Vice President, Accel Systems & Services Ltd.

Accel has already received the ISO 9001:2000 certification for its software processes.

ISO 9001 is a set of international quality system standards that is used to assess a company's ability to meet customer and applicable regulatory requirements and thereby address customer satisfaction. It is now the only standard in the ISO 9000 family against which third-party certification can be carried. Accel 's certification is valid until 2006.